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IVR Results
2550 N Thunderbird Cir. Suite 317
Mesa, AZ 85215-1215
USA | 
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sponsored by IVR Results |
TEL: 480-733-2436
FAX: 480-654-9474
URL: http://www.ivr-results.com |
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Description
IVR-Results systems allow people to communicate with computers through telephones, there by opening up almost limitless opportunities for new and enhanced customer service. Skill based routing allows your best agents to handle more of the important calls and leave the routine questions to the IVR system to route to lower level agents ? also the system can route the calls to the most appropriate agent for the caller's needs , for instance a multi-lingual CSR.
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Organization Type: Vendor
Topic CoverageBelow is a list of the key topic areas that IVR Results covers in the reports that are available on Cramsession Research Library: |
Product Coverage
Below is a list of the key products that IVR Results has listed on Cramsession Research Library: |
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