InstantService Chat Client

Product:	InstantService Chat Client
Company:	InstantService.com
Type:	Software
Description:	The InstantService Chat Client is the technology by which customers on your website interact with agents using the Agent Console. The client is fully customizable, fast-loading and requires no downloads or installations by your customers. Customizable Appearance: InstantService offers the most customizable chat client in the industry. All colors, text, agent pictures, and logos can be defined in the Account Administration Utility. Customizable Format: The chat client can be configured to run horizontally (600x160), vertically (500x320), or even in a HTML frame (variable). Multiple Chat Client Versions with Automatic Fail-over: InstantService provides Java, HTML and Active-X based versions of its chat client to ensure operability on all computers, without anything to download or install. The chat client automatically fails-over to HTML when the Java or Active-X clients do not load on the customer's computer. Customer Form: A simple form to receive customer information prior to the chat can be configured from the Account Administration Utility.
Resource(s):	Press Release InstantService Announces Major Enhancements for Measuring Call Center Chat and Email Analytics InstantService Announces Version 4.0 of Its Customer Communication Solution: Includes Agent Productivity Enhancements to Increase Online Sales and Improve Customer Support
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Related Products:	Customer Interaction Services \| Internet Chat

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	Customer Interaction Services