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Product: |
ezSupport Pro |
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Company: |
Qualté, Inc. |
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Type: |
Software |
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Description: |
ezSupport Pro Benefits:
- All the features and benefits of ezChat
- All the features and benefits of ezSupport
- POP email (i.e. support@company.com) can be imported, consolidated in one location, and attached to customer support records
- Advanced report generation capabilities, measure support effectiveness, support rep response time, etc.
- Customizable problem ticketing forms allow you to collect the precise information necessary for quick response
- Response layout templates help to standardize question and problem replies
- Customer support window customization available
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Resource(s): |
Product Overview
ezSupport Pro in Action: How Does It Work? |
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View All Company's Documents
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Related Products: |
Customer Support Software |
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