Crutchfield Corporation: Reduced Costs and Improved Problem Resolution Management for Custom Enterprise Applications by BMC Software, Extending Value with Identify Software

Crutchfield Corporation: Reduced Costs and Improved Problem Resolution Management for Custom Enterprise Applications

sponsored by BMC Software, Extending Value with Identify Software

Posted:	26 Mar 2007
Published:	01 Jan 2005
Format:	PDF
Length:	2 Page(s)
Type:	Case Study
Language:	English

ABSTRACT:

Crutchfield Corp., the nation's largest direct marketer of consumer electronics, needed to streamline the integration, migration, upgrade, and maintenance of an exceptionally complex, proprietary, 250-application enterprise system. Discover how they:

Migrate applications for Windows XP SP2 in one month, instead of the estimated three to six months
Reduced root cause analysis cycle times by up to 70%
Improve internal client support while reducing support costs

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