Constantly changing business needs leads to constant changes to an organization???s IT environment. However change can be disruptive, causing service disruptions and increasing the chance of downtime. Check out this change management solution builder to learn more about the change processes in your organization.

Learn how to build business-centric change, control and release management processes through a customized in-depth report based on your organization???s assessment of these questions:

• Do you have a configuration management database underway?
• Do you have a change advisory board?
• Can you ensure that your systems are secure and retain the proper configuration on an ongoing basis?
• Do you have the tools in place to deploy a critical change to clients and servers?
• Do you have an existing service desk solution to help manage your change process?