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Opening act - Streamlining a bank's account-opening process can have a dramatic effect on customer experience and the bottom line
sponsored by IBM Line of Business
Posted:  18 Jul 2007
Published:  01 Oct 2006
Format:  PDF
Length:  16  Page(s)
Type:  White Paper
Language:  English

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ABSTRACT:

Learn how IBM can help your bank make a better first impression. Manage the account opening process through improved efficiencies and integrated functionality.
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AUTHORS: 

Scott Lieberman
CRM Business Solutions Professional, IBM Software Group
Scott Lieberman is an IBM Global Business Services, CRM Business Solutions Professional.

Robert Heffernan
CRM Global Leader, IBM Software Group
Robert Heffernan is the CRM Global Leader for the IBM Institute for Business Value.


BROWSE RELATED RESOURCES:

Banking Industry | CRM | Customer Satisfaction | Financial Services | Market Segments | Marketing | Metrics | Sales | User Experience
View All Resources sponsored by IBM Line of Business

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