Business mobility is at the heart of a nimble organization. It draws together people, processes, and technology to push better decision making closer to the point of a customer problem or opportunity. Organizing business processes around mobility lets firms collaborate better with their employees, partners, suppliers, and customers by providing information to the right people at the right time, no matter where they are.

If agility has become a strategic business goal, mobility provides one means of attaining it. A survey conducted by The Economist Intelligence Unit (EIU) in co-operation with Nokia polled more than 500 global executives across a range of industries to find out how their organizations were using business mobility to become more agile.