Addressing preventable downtime and degradation is becoming easier, with analysts and vendors focused on network change and configuration management (NCCM). Automated NCCM tools provide an opportunity to reduce the downtime and degradation caused by configuration changes by ensuring uniform configurations and by minimizing the impacts of human error inherent in manual configuration changes. Independent NCCM tools, however, are not enough on their own.

In this white paper, learn how to realize these key benefits resulting from incorporating network configuration change capabilities into change-aware fault management tools.

• First and foremost, downtime and degradation is reduced due to uniform configurations, the reduction of human error and a fast correlation of network faults to configuration changes.
• Finding the root cause of the fault is easier, resulting in faster mean time to repair (MTTR).
• Service level objectives can be more reliably met.
• The automation inherent in NCCM software reduces the load on IT staffs.