IT departments are expected to provide high quality services while maintaining costs, in other words, to do more with less. Anticipating service impacts, meeting and reporting on service levels, accelerating problem resolution, controlling network configurations and changes and keeping capital costs down are rigorous challenges. Additionally, the infrastructures they are managing are typically large, dynamic and complex and include multi-vendor voice and data.

With the CA Network & Voice Management solution (CA NVM) you get integrated, proactive fault and performance management for end-to-end service assurance of multi-vendor, multi-technology converged networks. Its scalability has made it successful in large enterprises, telcos and service providers worldwide. Root cause and impact analysis, intelligent performance insight, predictive capacity planning and automated service reporting help IT departments manage IT as a business service and meet expectations.

CA NVM integrates the management of your voice and data networks that greatly improves your ability to meet service level agreements. It ensures proactive management that lets you address issues before they impact the business, thereby increasing customer satisfaction. CA NVM provides a single view of your resource utilization and speeds up problem identification and resolution. This consolidated information also enables predictive, accurate capacity planning. With better utilization and faster problem resolution, your capital and operational costs are reduced along with your downtime.