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MCSE, CCNA, CCNP, Security+, Network+, A+ Certification
Keep Your Web Customers Coming Back: Three Improvements to Enhance Your Customer's Experience
sponsored by Cisco Systems, Inc.
Posted:  22 Feb 2008
Published:  01 Jan 2007
Format:  HTML
Length:  3  Page(s)
Type:  White Paper
Language:  English

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ABSTRACT:

The Web offers many ways to service your customers 365 days a year, 24 hours a day, inlcuding self-service tools like tracking, online account access, and customized recommendations for products and services. Implementing these types of tools not only helps promote customer loyalty, but also maximizes your businesses resources.

All these Web improvements require the right technology infrastructure, a network that functions as a backbone to both support and scale these customer-facing applications. Cisco Secure Network Foundation and Cisco Unified Communications products are the initial building blocks for providing employees and vendors with secure network connectivity from any location. Mobile employees can respond more quickly to important e-mails, phone calls, and voicemail messages.
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BROWSE RELATED RESOURCES:

Customer Experience | Internet | Metrics | Networking | Software | Training
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