Heather Fraser
Global Leader for the Life Sciences / Pharma Team at the IBM Institute for Business Value ,  IBM
Heather Fraser is a pharmacist with over 20 years of industry experience and has held positions within R&#38;D&#44; consultancy and community pharmacy. She is currently the global leader for the Life Sciences / Pharma team at the IBM Institute for Business Value. Heather has published a variety of articles on pharmaceutical industry issues in publications such as Pharmaceutical Technology&#44; GCP Journal&#44; PharmaFocus Asia&#44; Biopartnering Today and Financier Worldwide Biotechnology Review.<br />

Isabelle Pontille
Global Learning and Knowledge Manager ,  IBM
Isabelle Pontille has over 18 years experience working across various industries in both Western and Eastern Europe&#44; having been based in Poland for 8 years. As a management consultant&#44; her experience in the pharma sector includes extensive work around timeto&#45; market and commercial strategy&#44; in both developed and emerging markets. She has been invited to speak at a number of industry conferences&#44; including the opening session of a conference in Warsaw about Polish Health reform. Isabelle now works as a Global Learning and Knowledge Manager for IBM.<br />