World-Class Customer Care: Dr. Janelle Barlow, Author of "Branded Customer Service", and Business-guru Michael Gerber Share Their Insights. by Cisco Systems, Inc.

World-Class Customer Care: Dr. Janelle Barlow, Author of "Branded Customer Service", and Business-guru Michael Gerber Share Their Insights.
sponsored by Cisco Systems, Inc.

Posted:	10 Mar 2008
Premiered:	07 Mar 2008
Format:	Multimedia
Length:	00:10:27 (hh:mm:ss)
Type:	Podcast
Language:	English

ABSTRACT:

Dr. Janelle Barlow of "Branded Customer Service: The New Competitive Edge", shows how to provide world-class customer care, and business-guru Michael Gerber explains how to provide a customized product through a standardized process.

SPEAKERS:

Janelle Barlow

Michael Gerber

BROWSE RELATED RESOURCES:

Customer Service

View All Resources sponsored by Cisco Systems, Inc.

Library Home | Advertise with Us

Cramsession Research Library Copyright © 1998-2008 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
TechTarget · 117 Kendrick St · Needham, MA · 02494
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
cramsession@bitpipe.com