For more than 150 years, The Western Union Co. has helped to connect friends, family and businesses around the world. The company is an industry leader in global money transfer, with more than 320,000 agent locations in more than 200 countries and territories. The global scope of its operations creates many challenges. Dave Roberts, vice president of talent management, and Lisa Jacoba, senior vice president of talent management, took a moment to explain how the company integrated its talent management approach and leveraged technology systems to ensure that more than 5,600 employees being managed virtually or remotely around the world are connected to the organization's strategy and goals.