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| Posted: |
12 Apr 2008 |
| Published: |
01 Apr 2008 |
| Format: |
HTML
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| Length: |
4
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| Type: |
Journal Article |
| Language: |
English |
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ABSTRACT:
So I take my son to a local video game stop--you know, one of those that sells used games at a discount. How can you turn down a used version of Zelda: Oracle of Ages for the Game Boy Advance for a pittance of $4.99--cash? Turns out, of course, the game didn't work well--someone resold it in for a reason, I suppose. No sweat says the cashier. Within 30 days, all returns are refunded with a receipt. So I bring it back the same day and explain the situation. No sweat. Same cashier takes my receipt and starts typing away. After about four minutes, she looks up and says: name, address, phone number. "Why?" I ask. It was a cash transaction. Her brilliant answer: "Because you're returning the game."
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AUTHOR:
Michael S. Mimoso
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BROWSE RELATED RESOURCES:
Customer Data Management | Customer Privacy | Information Security |
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sponsored by Information Security Magazine |
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