This paper discusses pre-deployment integration testing in the context of ITIL. It also details tools that can help fill this gap. Learn how to simplify the task of integration testing by putting it into the hands of IT Operations personnel, professionals with the skills and experience necessary to evaluate the impact of change on production systems. Also find out how to leverage this technology to simplify the process of evaluating the impact of a change on production systems pre-deployment with prewritten tests and reports. Download now to learn more: