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| Posted: |
15 Apr 2008 |
| Published: |
15 Apr 2008 |
| Format: |
PDF
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| Length: |
12
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| Type: |
White Paper |
| Language: |
English |
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ABSTRACT:
IT Service Management (ITSM) - as defined by the IT Infrastructure Library : IT Service Management (ITSM) - as defined by the IT Infrastructure Library (ITIL) -- is sweeping the industry as a more effective, customer-focused approach to ensure that users get the IT services they require in the right priority, in a timely fashion and at the right price. For the mobile workforce that relies on BlackBerry smartphones to stay connected and reliably
perform their business function anywhere, any time, the strategy of Mobile User Management
has emerged as the most effective application of ITSM leveraging ITIL. This White Paper outlines
the capabilities of Mobile User Management - developed by BoxTone -- which for many of the best-known organizations is enabling improvements and efficiencies in responsiveness to mobile users, process, measurability, service quality and costs.
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BROWSE RELATED RESOURCES:
Handheld Devices | ITIL | Mobile Device Management | Mobile Device Management Software | Service Level Management | Wireless Computing |
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View All Resources
sponsored by BoxTone |
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