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Available On Demand |
| Format: |
Multimedia
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| Type: |
Webcast |
| Language: |
English |
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ABSTRACT:
This webcast offers valuable instruction on how to formalize your enterprise Business Analysis practice to drive greater value out of your current and future ITIL initiative. Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.
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SPEAKERS:
David Cannon
ITSM Practice Principle, HP Education
Kathleen "Kitty" Hass
PM & BA Practice Leader, ManagementConcepts
Terry Longo
ITSM/PM/BA Program Manager, HP Education US
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BROWSE RELATED RESOURCES:
IT Best Practices | ITIL |
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View All Resources
sponsored by Hewlett-Packard Company |
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