Business process management systems (BPMS) are typically geared toward human-centric business processes. They are often long-running but relatively low in daily instance volume, unlike the high volume, event-driven, SOA-based transactions that drive an organization????????s core business. Those that do address these transactions still maintain separate and technically mismatched toolsets for business and IT, and continually face the round tripping issue.

This industry trends report discusses how to achieve collaboration between business and IT in high volume, event-driven transactional processes. Discover how to apply a collaborative style to SOA-based processes, improving both agility and governance. Explore a design environment for human task management, service orchestration and event management. Learn how to successfully implement a Web 2.0 user interaction paradigm, a common repository shared by business and IT, and a rich framework for policy-based event response and exception handling.