In the early stages of VoIP adoption, the main concern for enterprise IT organizations was achieving consistently acceptable call quality over their wide area networks. This issue has largely been resolved. In fact, there are now many infrastructure solutions that can effectively support basic VoIP transport.

Today's enterprise IT organizations, however, have significant requirements above and beyond the mere ability to simply carry a voice signal from one point to another. Because of the continued evolution of enterprise IT, managers responsible for corporate VoIP implementations have a variety of additional concerns. This white paper details how to deal with the concerns surrounding VoIP implementations.