Deepak reviews the critical steps operators need to make to cut operating costs, which fuel over 50% of service provider budgets. He looks at transformation opportunities from a financial point of view reviewing industry benchmarks. He also cites operations and IT optimization examples in the areas of PSTN replacement migration management, operational transformation for All IP networks, and architectural changes for introducing service delivery platforms (SDPs). People, processes, and platforms are reviewed in light of the transformation with corresponding metrics.

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