This article focuses on service-oriented automation, on the need for agile, loosely-coupled business processes in the current IT environment. One of the major concerns companies have is that, over time, the systems that they build respond to the incremental needs the business has; but the more these companies implement technology, the less they are able to make changes. They spend more of their time and budget trying to get things to work in less time, creating new functionality and also fragility.

Your IT shop can become a true enabler of business change by becoming more flexible and agile. Learn how to respond quickly to change and be innovative when faced with the following challenges:

• New business requirements or change in process
• A new product, innovation, or some external requirements competition
• Mergers and acquisitions
• Regulatory requirement

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