While Desktop Virtualization puts the desktop into the data center, it is not a panacea for desktop delivery. Desktop Virtualization works best as part of a comprehensive Desktop Delivery approach which focuses on the most efficient way to get applications to the end user and meet business and IT needs, not just a PC equivalent. Desktop Delivery proposes the dynamic assembly of a "new and pristine" high performing desktop with personalized set of applications and settings every time a user logs on.

In our view, the following are imperatives for Desktop Delivery:

• Simply moving desktops into the datacenter using a Desktop Virtualization approach is not sufficient. An optimal desktop delivery strategy includes centralizing and separating both applications and desktops.

• The initial acquisition cost of a Desktop Virtualization solution is small compared to the ongoing savings that are possible using centralized desktops. Hidden costs can creep in that may impact ROI. A complete Desktop Delivery solution must deliver desktops quickly in a scalable fashion and enable very simple updates. Furthermore, it is necessary to anticipate and resolve potential severe support and storage cost impacts before they occur.

• It is not enough to simply offer users a familiar desktop experience. The Virtual Desktop must deliver a superior desktop experience to ensure user acceptance.

• An open architecture is necessary to ensure that the Desktop Virtualization solution can easily leverage and adapt to new technologies and standards as they emerge