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Midmark Aims for Excellence with Efficient Products and Support
sponsored by LogMeIn, Inc.
Posted:  16 Sep 2009
Published:  16 Sep 2009
Format:  PDF
Length:  2   Page(s)
Type:  Case Study
Language:  English


ABSTRACT:
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.

Choosing Rescue for its reliability, speed of connection, multiple session handling, and ease of use, they saved an estimated five minutes per call over previous support tools and now manage software installs without having to send out DVDs or thumb drives.





BROWSE RELATED RESOURCES
Call Center Services | Call Center Software | CRM | Customer Satisfaction | Customer Service | Customer Support Software | Health Care Industry | Help Desk Management | Help Desk Software | Mobile CRM | Remote Control Software | Smart Phones

View All Resources sponsored by LogMeIn, Inc.

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