This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. The webcast starts off with a little history and background information about VoIP deployments, moves on to a discussion of quality metrics in the voice realm, continues on to some tricks and tips for using PacketShaper to ensure high voice quality, and finishes up with a conversation about video conferencing. View this webcast to learn more about managing voice and video over the IP network.