Find all of Hewlett-Packard Company's IT Service Management white papers, product information, and. Get the latest trends, tools and technologies to help you with all of your IT buying decisions.

IT Service Management sponsored by Hewlett-Packard Company


		IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance High performing organizations utilize processes and controls which achieve their operational effectiveness and efficiency objectives. This white paper outlines IT best practices that give the highest rate of performance return for your organization.	sponsored by Tripwire, Inc.


These are reports on IT Service Management published by Hewlett-Packard Company. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic.

Related Topics

MORE GENERAL: IT Management


5 Matches

Sort by: Title \| Publication Date \| Document Type

	Top 5 Reasons ITIL Implementations Fail WHITE PAPER: Posted: August 8, 2007 \| Published: January 1, 2007 ITIL is intended to serve as a roadmap for process improvement for IT regarding service provisioning, support and management. However many organizations have failed to implement ITIL effectively. Learn why and how automating ITIL processes can help.

	IDC: The Emerging IT Shift toward Business Service Configuration Management WP PRODUCT LITERATURE: Posted: June 27, 2007 \| Published: June 1, 2007 Service configuration management allows organizations to closely align with business objectives such as compliance, security and cost reductions. Learn how your organization can analyze its configuration management processes to improve service delivery.

	Knowledge Centered Support: A Best Practice-based Approach to Knowledge Management WHITE PAPER: Posted: June 21, 2007 \| Published: June 1, 2007 Without effective knowledge management it can be difficult for support teams to serve internal and external customers. Read this paper to learn how knowledge centered support can capture, organize and utilize its support information in your business.

	IT at the Speed of Business WHITE PAPER: Posted: June 21, 2007 \| Published: June 1, 2007 With technology underlying nearly every business process, the speed of IT service delivery is crucial to business health. Learn how your organization can accelerate IT project and service delivery to contribute a higher quality through innovation.

	ITIL Best Practices for IT and Business Alignment WHITE PAPER: Posted: March 16, 2007 \| Published: January 1, 2005 ITIL provides frameworks for both the organization of ITSM and a cohesive set of best practices. Read this paper to learn how your organization can improve service support, reduce complexity and overcome limited budgets and increased customer demands.


5 Matches

Page: 1

Library Home | Advertise with Us

Cramsession Research Library Copyright © 1998-2008 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
TechTarget · 117 Kendrick St · Needham, MA · 02494
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
cramsession@bitpipe.com

Today's Top Reports