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Customer Satisfaction sponsored by Gomez
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These are reports on Customer Satisfaction published by Gomez. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic. |  |
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Winning with Web Metrics

ANALYST REPORT: Posted: April 24, 2008 | Published: April 1, 2008
Gómez has developed a framework to help organizations leverage Web metrics they may already be collecting, focusing not only on generating and correlating the right metrics but emphasizing business results over raw data.
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