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		Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support.	sponsored by Citrix Online - GotoAssist


Reports on IT Service Management published by Aldon

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	Aldon Community Manager - Requirements Management & Incident sponsored by Aldon SOFTWARE LISTING - Aldon Community Manager is a Web-based requirements and incident management solution. Aldon Community Manager monitors change requests, manages approvals, associates requirements and projects, and provides workflow templates and essential infrastructure.. Posted: July 3, 2005 \| Published: June 1, 2005 Topics: Application Development \| Application Life-Cycle Management \| Business Process Automation Software \| Help Desk Software \| IT Service Management \| ITIL \| Workflow Software


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