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Sales sponsored by Touchtone Corporation


		Providing Personalized Support for Multiple User Groups By implementing a system like Parature, Micronas has taken their support up a notch.	sponsored by Parature, Inc.


Reports on Sales published by Touchtone Corporation

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MORE GENERAL: Business Processes

MORE SPECIFIC: B2B | B2B Online Trading | B2C | C2C | Channel Management | Field Force Automation | Inside Sales | OEMs | Outside Sales | POS | Sales Channels | Sales Force Automation | Sales Order Management | Telesales | VARs


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	Selling CRM to Your Sales Team sponsored by Touchtone Corporation WHITE PAPER - One of the most difficult, yet critical components of a CRM implementation is the selling of the CRM to the sales team, as this paper offers some advice on how to succeed in that endeavor. Posted: June 26, 2008 \| Published: June 1, 2008 Topics: CRM \| Customer Data Management \| Customer Service Best Practices \| Lead Generation \| Sales

	Defining the Ideal CRM Feature and Function Requirements sponsored by Touchtone Corporation WHITE PAPER - One of the roles of a good CRM is to enable more productive interactions with customers. Posted: June 10, 2008 \| Published: May 1, 2008 Topics: CRM \| Data Integration \| Database Management \| ERP \| Productivity \| Sales

	The Case for Customer Relationship Management (CRM) on IBM System i, iSeries or AS/400 sponsored by Touchtone Corporation WHITE PAPER - This paper examines the options you have when picking a CRM application. It discusses the different options -- hosted or Software-as-a-Service, or an in-house, Windows-based solution. It pays particular attention to IBM business application users. Posted: May 1, 2008 \| Published: May 1, 2008 Topics: CRM \| CRM Best Practices \| CRM Software \| Customer Data Integration \| Customer Satisfaction \| Data Quality \| Reliability \| Sales \| Total Cost of Ownership


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