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Customer Support Software sponsored by Infra Corporation


		Meeting Tomorrow's Internet Performance Requirements Few businesses can operate effectively today without an online presence. Web-based applications provide essential links with customers, partners, and employees. Service Level Management (SLM) is one way of managing the customer experience.	sponsored by Keynote Systems


Reports on Customer Support Software published by Infra Corporation

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	Navigant International sponsored by Infra Corporation CASE STUDY - Navigant performed an extensive review of the market before selecting the Infra web-based service management system to support its centralized business model. Posted: March 4, 2004 \| Published: January 1, 2003 Topics: Customer Support Software \| Help Desk Software \| ITIL \| Service Level Management

	infraEnterprise sponsored by Infra Corporation BROCHURE - infraEnterprise is a 100% web-based application, designed for automating best practice IT service management processes ? Incident, Problem, Change, Configuration, Service Level and Release Management. Posted: February 25, 2004 \| Published: February 24, 2004 Topics: Configuration Management \| Customer Interaction Services \| Customer Support Software \| Help Desk Software \| IT Service Management \| ITIL \| Portals \| Self-Service Applications Software


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