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ITIL sponsored by Infra Corporation


		The Forrester Wave: Service Desk Management Tools, Q2 2008: Axios, BMC, CA, HP, IBM, And Infra Lead For Large Enterprises This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC.	sponsored by Hewlett-Packard Company


Reports on ITIL published by Infra Corporation

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MORE GENERAL: Best Practices


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	infraEnterprise sponsored by Infra Corporation BROCHURE - infraEnterprise is a 100% web-based application, designed for automating best practice IT service management processes ? Incident, Problem, Change, Configuration, Service Level and Release Management. Posted: February 25, 2004 \| Published: February 24, 2004 Topics: Configuration Management \| Customer Interaction Services \| Customer Support Software \| Help Desk Software \| IT Service Management \| ITIL \| Portals \| Self-Service Applications Software

	Navigant International sponsored by Infra Corporation CASE STUDY - Navigant performed an extensive review of the market before selecting the Infra web-based service management system to support its centralized business model. Posted: March 4, 2004 \| Published: January 1, 2003 Topics: Customer Support Software \| Help Desk Software \| ITIL \| Service Level Management


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