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MCSE, CCNA, CCNP, Security+, Network+, A+ Certification
CRM sponsored by Parature, Inc.
Control Application Data Growth before It Controls Your Business
Fueled by mergers and acquisitions, retention regulations and market growth, today's application databases are expanding at an unprecedented rate. Read this informative Whitepaper to learn what you can do about it. 		sponsored by IBM
These are reports on CRM published by Parature, Inc.. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic.
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 MORE GENERAL: Business Management
 MORE SPECIFIC: Contact Management |  CRM Analytics |  Mobile CRM |  PRM |  Profiling
 SEE ALSO: B2C | Business Intelligence | Campaign Management | Channel Management | Contact Management Software | CRM Best Practices | CRM Hosting | CRM Services | CRM Software | Customer Data Integration | Customer Data Management | Customer Interaction Services | Customer Profiles | Customer Service | Database Marketing | Field Force Automation | Marketing | Marketing Information Systems | Personalization | Sales | Sales Channels | Sales Force Automation | Sales Information Systems | User Base | Web Survey Services | Web Survey Software
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To Get Promoted in Customer Support, Do These Five Things
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WHITE PAPER:   Posted: March 10, 2008 | Published: March 1, 2008
Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Using Strategic Surveys to Accelerate the Customer Feedback Process
See more details by viewing the abstractDownload this now, without viewing the abstract
CASE STUDY:   Posted: February 25, 2008 | Published: January 1, 2006
The Weather Channel's use of the eSurvey module within their Parature system has had significant positive impact on the quality and volume of feedback they receive, as well as on how the information is managed and used.
Webinar: The Top Ten Mistakes Customer Support Teams Make and How to Avoid Them
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WEBCAST:   Posted: February 25, 2008 | When: June 28, 2007
Please join members of the support community to hear CRM industry expert Sheryl Kingstone speak on "The Top Ten Mistakes Customer Support Teams Make and How to Avoid Them", sponsored by Parature.
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Informatica Data Migration Guidebook: Research, Best Practices and ROI
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Turn Customer Data into Actionable Information and Insight with CRM Analytics
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Not Business as Usual. The Changing Channels in Consumer Electronics
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