Find all of Parature, Inc.'s Customer Satisfaction white papers, product information, and. Get the latest trends, tools and technologies to help you with all of your IT buying decisions.

Customer Satisfaction sponsored by Parature, Inc.


		Growing Market Share in a Highly Competitive Financial Services Industry Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.	sponsored by Keynote Systems


Reports on Customer Satisfaction published by Parature, Inc.

Related Topics

MORE GENERAL: Customer Service

MORE SPECIFIC: Churn | Customer Loyalty


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	BuilderMT Increases Customer Satisfaction from 66% to 90% in Less than a Year with Parature sponsored by Parature, Inc. CASE STUDY - BuilderMT is the nation's leading provider of production management software for residential homebuilders, and has achieved wide notoriety and national awards for streamlining the workflow management process and improving the efficiency. Posted: February 25, 2008 \| Published: January 1, 2006 Topics: Customer Satisfaction \| Licensing \| Metrics \| Product Development \| Software

	The Top Ten Mistakes Customer Support Teams Make and How to Avoid Them sponsored by Parature, Inc. WHITE PAPER - This white paper discusses the most common mistakes made by customer support teams, provides insights into how to avoid them, and cites examples of organizations that have experienced these issues and have adopted solutions to correct them. Posted: February 25, 2008 \| Published: January 1, 2007 Topics: Customer Satisfaction \| Metrics

	FAU's Students and Faculty Are Resolving 97% of Support Issues on Their Own by Using Parature sponsored by Parature, Inc. CASE STUDY - Using Parature's support solutions students, faculty and staff are resolving 97% of support issues per month on their own without having to contact FAU's technical support team. Posted: February 25, 2008 \| Published: January 1, 2006 Topics: Authentication \| Customer Satisfaction \| Internet


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