Find all of Parature, Inc.'s Metrics white papers, product information, and. Get the latest trends, tools and technologies to help you with all of your IT buying decisions.

Metrics sponsored by Parature, Inc.


		Application Perspective: Online Business Application Performance Keynote Application Perspective provides an operational solution for monitoring Web pages and transactions around the clock to quickly determine site outages or slowdowns before your customers are affected. Application Perspective synthetic monitoring ...	sponsored by Keynote Systems


Reports on Metrics published by Parature, Inc.

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MORE GENERAL: Business Performance Management

MORE SPECIFIC: Business Metrics | Financial Metrics | MIPS | Operational Metrics (Systems) | Software Metrics


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	BuilderMT Increases Customer Satisfaction from 66% to 90% in Less than a Year with Parature sponsored by Parature, Inc. CASE STUDY - BuilderMT is the nation's leading provider of production management software for residential homebuilders, and has achieved wide notoriety and national awards for streamlining the workflow management process and improving the efficiency. Posted: February 25, 2008 \| Published: January 1, 2006 Topics: Customer Satisfaction \| Licensing \| Metrics \| Product Development \| Software

	The Top Ten Mistakes Customer Support Teams Make and How to Avoid Them sponsored by Parature, Inc. WHITE PAPER - This white paper discusses the most common mistakes made by customer support teams, provides insights into how to avoid them, and cites examples of organizations that have experienced these issues and have adopted solutions to correct them. Posted: February 25, 2008 \| Published: January 1, 2007 Topics: Customer Satisfaction \| Metrics


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