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Customer Service sponsored by Parature, Inc.


		Meeting Tomorrow's Internet Performance Requirements This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.	sponsored by Keynote Systems


Reports on Customer Service published by Parature, Inc.

Related Topics

MORE GENERAL: Business Processes

MORE SPECIFIC: Customer Satisfaction | Customer Self-Service | Web-Based Self-Service


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	Jobfox Stays ahead of Brisk Growth with Customer Self-Service sponsored by Parature, Inc. CASE STUDY - In this case study, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting. Learn how Parature Customer Service software was the solution with its ease of use and maintenance, and rapid deployment. Posted: August 28, 2008 \| Published: August 28, 2008 Topics: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Customer Service \| Email \| Help Desk Management \| Help Desks \| Software as a Service \| Spreadsheets

	Parature Customer Service™ Software sponsored by Parature, Inc. SOFTWARE LISTING - Parature Customer Service™ software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs. Posted: September 3, 2008 \| Published: August 29, 2008 Topics: Competition \| CRM \| CRM Services \| Customer Service \| Internet \| Portals \| Software \| Unified Messaging

	To Get Promoted in Customer Support, Do These Five Things sponsored by Parature, Inc. WHITE PAPER - Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines. Posted: March 10, 2008 \| Published: March 1, 2008 Topics: Business Metrics \| CRM \| CRM Software \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| ROI \| Succession Planning \| Training


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