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Help Desk Software sponsored by Numara Software


		The Forrester Wave: Service Desk Management Tools, Q2 2008: Axios, BMC, CA, HP, IBM, And Infra Lead For Large Enterprises This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC.	sponsored by Hewlett-Packard Company


Reports on Help Desk Software published by Numara Software

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	Numara® Track-It! 8 Overview Webinar sponsored by Numara Software WEBCAST - In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels. Posted: March 28, 2008 \| Premiered: March 1, 2008 Topics: Customer Service \| Email \| Help Desk Management \| Help Desk Software \| Help Desks \| IT Asset Management \| Productivity \| Reporting Software \| User Experience

	Numara® FootPrints Change Management: Solutions for Automating and Managing Change sponsored by Numara Software WEBCAST - View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. Posted: March 28, 2008 \| Premiered: March 1, 2008 Topics: Business Process Management \| Change Management \| Customer Service \| Help Desk Management \| Help Desk Software \| Help Desks \| Sarbanes-Oxley Compliance \| Workflow Software

	Numara® FootPrints 8: Service Management that Serves the Business sponsored by Numara Software WEBCAST - The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage. Posted: March 28, 2008 \| Premiered: March 1, 2008 Topics: Application Deployment \| Best Practices \| Business IT Alignment \| Business Process Automation \| Change Management \| Customer Satisfaction \| Help Desk Software \| Help Desks \| Web Applications Software \| Workflow Software


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