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Help Desk Software sponsored by Numara Software
Automating and Optimizing Service Desk Performance
The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
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Reports on Help Desk Software published by Numara Software

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sponsored by Numara Software

WEBCAST - The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage.
Posted: March 28, 2008 | Premiered: March 1, 2008

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Topics:  Application Deployment | Best Practices | Business IT Alignment | Business Process Automation | Change Management | Customer Satisfaction | Help Desk Software | Help Desks | Web Applications Software | Workflow Software

sponsored by Numara Software

WEBCAST - View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
Posted: March 28, 2008 | Premiered: March 1, 2008

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Topics:  Business Process Management | Change Management | Customer Service | Help Desk Management | Help Desk Software | Help Desks | Sarbanes-Oxley Compliance | Workflow Software

sponsored by Numara Software

WEBCAST - In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
Posted: March 28, 2008 | Premiered: March 1, 2008

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Topics:  Customer Service | Email | Help Desk Management | Help Desk Software | Help Desks | IT Asset Management | Productivity | Reporting Software | User Experience

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IT Automation: Moving IT from Panic Mode to Managed Mode
sponsored by Kaseya
Automating and Optimizing Service Desk Performance
sponsored by Kaseya
The Forrester Wave: Service Desk Management Tools, Q2 2008
sponsored by Hewlett-Packard Company

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