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Call Centers sponsored by Portrait Software


		Retail 101: Juggling POS with Mobility, Call Centers, BI and Security In this E-Guide, get an overview of the retail industry from the focal points of tying it to security, business intelligence, mobility and call centers.	sponsored by Hewlett-Packard Company


These are reports on Call Centers published by Portrait Software. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic.

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MORE GENERAL: IT Service Centers


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	Treating 11 Million Customers as Individuals: How Nationwide Building Society Made Customer Relationship Management Deliver Returns CASE STUDY: Posted: September 4, 2007 \| Published: July 1, 2006 Nationwide needed an IT system that could support customer care across its customer-facing channels, including call centers, branches and Internet. Read this case study and see how Nationwide maximized the value of its customer interactions.


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