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		Transforming Tribal Knowledge into Written Work Instructions Some manufacturers rely on tribal knowledge and crude, informal, or ineffective documents to carry out their operations and instruct new workers. However, the informal transfer of information from worker to worker is rife with problems,...	sponsored by Sequence


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MORE GENERAL: Systems Design and Development


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	HP Mission Critical Partnership Technical Brief: Achieving IT Operational Excellence through Continuous Service Improvement WHITE PAPER: Posted: February 22, 2008 \| Published: August 1, 2006 The HP Mission Critical Partnership (MCP) helps customers continuously increase service maturity and improve their IT operations so they can meet business commitments in this dynamic environment.


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