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Service Level Agreements sponsored by En Pointe Technologies
These are reports on Service Level Agreements published by En Pointe Technologies. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic.
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HP Mission Critical Partnership Technical Brief: Achieving IT Operational Excellence through Continuous Service Improvement
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WHITE PAPER:   Posted: February 22, 2008 | Published: August 1, 2006
The HP Mission Critical Partnership (MCP) helps customers continuously increase service maturity and improve their IT operations so they can meet business commitments in this dynamic environment.
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