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Customer Service Best Practices sponsored by Mindshare Technologies
Tyler Memorial Hospital speeds delivery of patient records
Quickly locating the necessary patient records among millions of paper documents in a 200-square-foot storage room was difficult and time consuming for Tyler Memorial Hospital staff. Learn how they tackle their document challenges now.
sponsored by Captaris, Inc.

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Customer Service Best Practices
ITIL Best Practices for IT and Business Alignment
sponsored by Hewlett-Packard Company
The Evolution of the IT Help Desk to the Service Desk - An Examination of Current and Future Trends
sponsored by CompuCom Systems, Inc.
Mass Customization - Today's Strategy, Future's Necessity
sponsored by Wipro Technologies

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