WHITE PAPER - This white paper examines the development of the social networking market, provides an overview of the benefits to be derived from using social networking technologies and explores the role of social networking vendors in this critical market.
Posted: April 4, 2008 | Published: October 1, 2007


Topics:  Application Deployment | Branding | Business Intelligence | Collaboration | Customer Loyalty | Market Trends | Sales | Social Computing | Social Networking | Software Implementation | Virtual Communities | Wikis

CASE STUDY - Learn how one company created an online community that improved customer collaboration and responsiveness, improved customer loyalty and gained deeper insight into customers.
Posted: April 4, 2008 | Published: April 1, 2008


Topics:  Collaboration | Cost Benefit Analysis | Customer Loyalty | Product Development | Real Time Enterprise | Social Networking | Software as a Service | Virtual Communities