PODCAST - In this Podcast Sameer Patkar, vice president of service engineering for Oracle's customer services organization discusses the top five things to do to prepare for an Oracle database upgrade.
Posted: April 21, 2008 | Premiered: April 21, 2008


Topics:  Customer Data Integration | Customer Data Management | Customer Service | Database Management | Database Performance Management | Databases | Oracle (Product)

PODCAST - Siebel CRM 8.0 takes user empowerment to the next level with the addition of a simple-to-use rules engine, making industry-leading business rules easily accessible from Siebel.
Posted: September 18, 2008 | Premiered: September 18, 2008


Topics:  Best Practices | Configuration Management | CRM | Customer Service | Oracle (Product) | Project Management

PODCAST - Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers.
Posted: April 16, 2008 | Premiered: April 16, 2008


Topics:  Customer Service | ITIL | Oracle (Product)

PRODUCT LITERATURE - Learn how Oracle continues to improve the performance, scalability, and capability of its Windows database server. This paper describes the architecture of the Oracle database on Windows and how it differs from its counterparts on UNIX and Linux.
Posted: November 20, 2007 | Published: July 1, 2007


Topics:  .NET | Active Directory | Database Management | Group Policy | Oracle (Product) | Security Management | Server Hardware | Server Software | Windows Server 2003

VIDEOCAST - View this videocast and gain exclusive insight into the launch of a major new release of Oracle's Enterprise Performance Management System (EPM).
Posted: July 7, 2008 | Premiered: July 16, 2008


Topics:  Business Intelligence Software | Business Performance Management | Business Process Management | CRM | Database Management | ERP | ERP Software | Oracle (Product)

VIRTUAL SEMINAR - Through a series of online presentations, industry experts will offer advice on how to standardize and automate management processes and integrate performance management and BI solutions to optimize enterprise-wide performance.
Posted: July 7, 2008 | Published: July 16, 2008


Topics:  Application Deployment | Application Integration | Best Practices | Business Intelligence | Business Process Automation | Financial Reporting | Oracle (Product) | Real-time Analytical Software | Reporting Software

WEBCAST - This podcast explores how one phone company was able to save millions of dollars a year by migrating to Oracle. Learn how Oracle's Solutions Support Center enables you to achieve ROI and engage in customized troubleshooting.
Posted: April 15, 2008 | Premiered: April 15, 2008


Topics:  Data Integration | Data Management | High Availability | Oracle (Product) | ROI | Scalability Testing | Technical Support Staff | Troubleshooting

WEBCAST - Join us in this webcast to hear industry expert Noel Yuhanna, Principal Analyst at Forrester Research discuss pitfalls and best practices for application testing in database environments.
Posted: January 9, 2008 | Premiered: January 17, 2008


Topics:  Best Practices | Change Management | Configuration Management | Database Administrators | Database Performance Management | Database Performance Management Software | Databases | Oracle (Product) | Testing

WEBCAST - Attend this Webcast to learn how innovations in intelligent data protection and availability in Oracle Database 11g makes implementing high availability the natural byproduct of a common sense approach to system design.
Posted: June 10, 2008 | Premiered: June 10, 2008


Topics:  Continuous Data Protection | Data Security | Database Performance Management | Database Performance Management Software | Databases | High Availability | OLTP | Oracle (Product) | Reporting Software | Systems Testing

WEBCAST - The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.
Posted: February 18, 2008 | Premiered: February 18, 2008


Topics:  Business Process Management | Customer Service | IT Management | Operating Systems | Operational Support Systems | Oracle (Product)

WHITE PAPER - A number of industry trends are working both to increase the demand for cross-vendor interoperability and to help companies realize it. Read this white paper and learn why more people are running Oracle on Microsoft Windows platforms.
Posted: November 20, 2007 | Published: July 1, 2007


Topics:  .NET | Active Directory | Database Management | Group Policy | Oracle (Product) | Security Management | Server Hardware | Server Software | Windows Server 2003

WHITE PAPER - Register and receive a FREE Resource DVD to learn more about Oracle Upgrade Management Services.
Posted: March 14, 2008 | Published: March 13, 2008


Topics:  Business Process Management | Consultants | IT Auditing | IT Spending | Oracle (Product) | Risk Assessment | Risk Management | Systems Integration | Systems Integration Services | Systems Management

WHITE PAPER - Oracle and SAP are both ramping up their efforts to attract small and medium-sized businesses (SMBs) to their enterprise applications. Nucleus Research decided to investigate the success SMBs are having with Oracle and SAP enterprise applications.
Posted: March 18, 2008 | Published: June 1, 2007


Topics:  Budgeting | Business Intelligence Software | Customer Satisfaction | Data Management Software | Investments | Oracle (Product) | ROI | SAP (Product) | Small Businesses | SMBs | User Experience

WHITE PAPER - This Oracle customer resource center is designed to help you learn about best practices and cost-effective ways to simplify the upgrade process for Oracle Database. Simplify your upgrade challenges, no matter what stage you're at in the upgrade process.
Posted: April 22, 2008 | Published: April 1, 2008


Topics:  Business IT Alignment | Change Management | Cost Benefit Analysis | Customer Service | IT Consulting Services | IT Service Management | ITIL | Oracle (Product) | Software Upgrades

WHITE PAPER - Oracle Upgrade Management Services provides three distinct levels of service–pre-planning analysis, upgrade management and post-upgrade evaluation–covering all phases of the upgrade process. Read this paper to learn more.
Posted: February 18, 2008 | Published: January 1, 2007


Topics:  CobiT | Cost Benefit Analysis | Customer Satisfaction | Enterprise | ITIL | ITSM | Oracle (Product)