Find all of Avaya Inc.'s SOA white papers, product information, and. Get the latest trends, tools and technologies to help you with all of your IT buying decisions.

SOA sponsored by Avaya Inc.


		Requirements Management and Traceability for Enterprises Requirements Management helps IT projects performing business process improvement to align business processes and IT systems to business goals and regulations.	sponsored by Telelogic, An IBM Company


Reports on SOA published by Avaya Inc.

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MORE GENERAL: Software Architectures


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	The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model sponsored by Avaya Inc. WHITE PAPER - This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of AvayaÃ¢â?¬â?¢s Voice Portal and Dialog Designer solutions. Posted: June 9, 2008 \| Published: March 1, 2007 Topics: Business Architectures \| Business Intelligence \| SIP \| SOA \| Web Services

	Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service sponsored by Avaya Inc. WHITE PAPER - Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. Posted: June 2, 2008 \| Published: March 1, 2008 Topics: Business Intelligence \| Customer Data Management \| Customer Interaction Services \| Customer Service \| Routing \| SIP \| SOA \| Web Services


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