WHITE PAPER - ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative.
Posted: June 27, 2008 | Published: January 1, 2007


Topics:  Business Process Management | Customer Service | IVR | ROI | SOA

WHITE PAPER - This paper tries to bring out some of the common design strategies that have an impact on the scalability of the resulting architecture, also it specifically tries to bring out some strategies that may have a negative impact.
Posted: June 27, 2008 | Published: January 1, 2007


Topics:  Application Server Software | Business Intelligence | Business Process Management | Design Verification | Web Services

WHITE PAPER - Learn how the capability maturity model for services (CMMi) has evolved out of a software maturity model to share common abilities with ITIL across software development and services to bridge business and IT gaps.
Posted: October 29, 2007 | Published: October 1, 2007


Topics:  Business Process Management | Business Process Management Software | IT Service Management | IT Services | ITIL | Operational Support Systems | Service Level Management

WHITE PAPER - This white paper details the best practices essential for effective value chain analysis during an enterprise level SOA initiative.
Posted: October 29, 2007 | Published: March 1, 2007


Topics:  Application Development | Best Practices | Business IT Alignment | Business Process Management | Business Processes | SOA | SOA Governance | Value Chain Management

PRODUCT LITERATURE - Process Packs provide a combination of IT governance features and experience in IT process management. Read this paper to learn how your organization can address program management issues like process adherence, governance and visibility.
Posted: October 29, 2007 | Published: October 29, 2007


Topics:  Application Development | Business Process Management | Business Process Management Software | IT Governance | Regulatory Compliance | Software Best Practices

WHITE PAPER - This whitepaper describes the concept of combining BPM and SOA to create greater business agility. It details the disadvantages of BPM and SOA in silos and lists the advantages of using BPM and SOA together.
Posted: June 12, 2007 | Published: May 1, 2006


Topics:  Application Integration | Business IT Alignment | Business Process Management | Business Processes | SOA | SOA Governance | Web Development | Web Services