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Customer Support Software sponsored by WebEx Communications, Inc.


		Meeting Tomorrow's Internet Performance Requirements Few businesses can operate effectively today without an online presence. Web-based applications provide essential links with customers, partners, and employees. Service Level Management (SLM) is one way of managing the customer experience.	sponsored by Keynote Systems


Reports on Customer Support Software published by WebEx Communications, Inc.

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	Automating Key Business Functions with Service Management Software sponsored by WebEx Communications, Inc. WHITE PAPER - Efficient service management can be essential for the success of any small to medium-sized business (SMBs). Read this paper to learn about the IT challenges SMBs face and service management strategies that can support their growing needs. Posted: June 15, 2007 \| Published: June 1, 2007 Topics: Customer Support Software \| Desktop Computer Support \| IT Outsourcing Services \| IT Service Management \| Software as a Service \| Technical Support Staff

	WebEx at a Glance sponsored by WebEx Communications, Inc. SOFTWARE DEMO - WebEx Support Center resolves remote support issues for Technical Support Representatives and IT Help Desks - increasing productivity, reducing support costs, and increasing customer satisfaction. Posted: October 12, 2006 \| Published: October 1, 2006 Topics: Application Deployment \| Collaborative Applications Software \| Customer Interaction Services \| Customer Service Best Practices \| Customer Support Software \| Desktop Management \| Sales Force Automation


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