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BlackBerry Monitoring & Management: Why Traditional Monitoring Tools Cannot Deliver True Mobile User Management for the BlackBerry Platform
 
WHITE PAPER: Posted: April 15, 2008 | Published: April 15, 2008
This white paper details the best way to approach BlackBerry mobile user management and what steps one must take in order to keep mobile devices connected and performing business functions anywhere, anytime.
Topics: Asset Management | Capacity Management | Handheld Devices | Mobile Device Management | Mobile Device Management Software | Service Desk Management | Service Level Management | Wireless Computing |
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BoxTone: Mobile User Management with ITIL and ITSM
WHITE PAPER: Posted: April 15, 2008 | Published: April 15, 2008
This White Paper outlines the capabilities of Mobile User Management developed by BoxTone -- which for many of the best-known organizations are enabling improvements and efficiencies in responsiveness to mobile users, process, measurability, service...
Topics: Handheld Devices | ITIL | Mobile Device Management | Mobile Device Management Software | Service Level Management | Wireless Computing |
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Best Practices for BlackBerry Enterprise Server (BES) and BlackBerry User Management
WHITE PAPER: Posted: February 13, 2007 | Published: February 13, 2007
As deployments of the BlackBerry Enterprise Server (BES) for Domino or Exchange platform accelerate, best practices dictate use of a 3-dimensional monitoring and management approach. Read this paper to learn more about this approach.
Topics: Handheld Devices | Mobile Device Management | Mobile Device Management Software | Service Level Management | Wireless Computing |
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