WEBCAST -
Implementing master data management has many challenges -- especially when it comes to driving change in people, process and politics. Get expert best practices and practical advice.
Posted: September 3, 2008 | Premiered: September 3, 2008
PODCAST -
Navin Sharma discusses the vision, strategy, design and practical aspects of developing a Master Data Management Roadmap.
Posted: September 3, 2008 | Premiered: September 3, 2008
WHITE PAPER -
This white paper addresses current inefficiencies in the assignment of communication carrier and utilities taxes at the state and local level and their negative economic impact on these industries as a whole.
Posted: September 3, 2008 | Published: September 3, 2008
WHITE PAPER -
This white paper traces the evolution of e-transpromo, demonstrating its increasingly important role across new media.
Posted: September 3, 2008 | Published: September 3, 2008
PODCAST -
In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts.
Posted: August 20, 2008 | Premiered: August 20, 2008
WHITE PAPER -
This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
Posted: July 9, 2008 | Published: July 1, 2008
WHITE PAPER -
The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities.
Posted: July 17, 2008 | Published: July 1, 2008
WHITE PAPER -
This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience.
Posted: July 1, 2008 | Published: July 1, 2008
CASE STUDY -
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Posted: July 1, 2008 | Published: July 1, 2008
TRANSCRIPT -
This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
Posted: June 20, 2008 | Published: June 1, 2008
WEBCAST -
In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Posted: May 16, 2008 | Premiered: May 20, 2008
WHITE PAPER -
In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions.
Posted: May 13, 2008 | Published: May 1, 2008
WEBCAST -
In this Webcast, featured speaker Michael Czerniawski of
System's Evolution, Inc. (SEI), discusses data integration pitfalls and
will provide you the five keys to getting the information you need now.
Posted: May 13, 2008 | Premiered: May 1, 2008
PODCAST -
Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.
Posted: May 8, 2008 | Premiered: April 28, 2008
WHITE PAPER -
Explore data quality impacts, how data quality relates to business issues, and how to integrate data quality monitoring into operational systems.
Posted: April 7, 2008 | Published: April 1, 2008
WEBCAST -
Implementing master data management has many challenges -- especially when it comes to driving change in people, process and politics. Get expert best practices and practical advice.
PODCAST -
Navin Sharma discusses the vision, strategy, design and practical aspects of developing a Master Data Management Roadmap.
WHITE PAPER -
This white paper addresses current inefficiencies in the assignment of communication carrier and utilities taxes at the state and local level and their negative economic impact on these industries as a whole.
