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	Being Agile in a Non-Agile World sponsored by Ivar Jacobson Consulting WHITE PAPER - This paper discusses how to implement agile thinking in the context of both defined engineering practices and an organizations' Software Development Lifecycle. Posted: July 1, 2008 \| Published: June 1, 2008 Topics: Change Management \| Customer Data Management Software \| Customer Service \| Customer Support Software \| Engineering Services Industry \| Software Development Life-Cycles

	The Secret Behind Successful Retention Programs: Next Generation Analytics sponsored by Portrait Software WEBCAST - The theme of this webcast is that analytics drives better marketing decisions and improves customer retention. It examines the shift away from creative dominated marketing to one driven by analytics, where customer insight produces optimal results. Posted: March 27, 2008 \| Premiered: April 15, 2008 Topics: Business Intelligence \| Business Intelligence Software \| Customer Data Management \| Customer Data Management Software \| Customer Loyalty \| Data Modeling \| Marketing

	A Data Discussion Podcast: The authors of "MDM and CDI for a Global Enterprise", Discuss Trends, ROI and Costly Mistakes. sponsored by Pitney Bowes Group 1 Software PODCAST - Listen to this Podcast to learn how to effectively implement master data management (MDM) and customer data integration (CDI) programs. Posted: June 20, 2007 \| Premiered: June 20, 2007 Topics: Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Financial Services \| Health Care Industry \| Information Management \| Market Trends \| Master Data Management \| Pharmaceutical Industry \| ROI

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