WHITE PAPER:   Posted: June 26, 2008 | Published: June 1, 2008
One of the most difficult, yet critical components of a CRM implementation is the selling of the CRM to the sales team, as this paper offers some advice on how to succeed in that endeavor.

ASSESSMENT TOOL:   Posted: June 20, 2008 | Published: June 20, 2008
With the help of this ROI calculator estimate how much Spyware is costing your organization.

WHITE PAPER:   Posted: June 17, 2008 | Published: May 1, 2008
The 2008 Annual Report reveals the IT GRC maturity profiles, business outcomes, capabilities and practices that are most responsible for influencing and impacting business rewards and risks.

WHITE PAPER:   Posted: June 17, 2008 | Published: December 1, 2007
This value study for Citizens is a result of The Alchemy Solutions Group conducting a Total Operational and Economic Impact (TOEI) analysis.

WHITE PAPER:   Posted: June 16, 2008 | Published: June 16, 2008
The DataFlux Accelerator for Commodity Coding is an innovative technology built on an easy-to-follow process, the steps in this process provide a blueprint to address product data quality issues, regardless of the originating application.

WHITE PAPER:   Posted: June 12, 2008 | Published: September 1, 2008
This paper reveals key insights into what actually drives customer advocacy, as well as what grocers can do to improve the level of advocacy among their customer populations.

PRODUCT LITERATURE:   Posted: June 6, 2008 | Published: June 6, 2008
OpenCDI™ solution that is highly efficient and cost effective, while delivering results with speed and accuracy.

WHITE PAPER:   Posted: May 19, 2008 | Published: November 26, 2007
Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.

WHITE PAPER:   Posted: May 19, 2008 | Published: March 1, 2007
Check out this white paper and discover 5 best practices for building an effective data protection strategy and learn how to select the best data protection and encryption architecture for your business environment.

WHITE PAPER:   Posted: May 19, 2008 | Published: January 1, 2007
Data Encryption Expert fills the gaps in your data protection efforts as an affordable and easy to implement solution to difficult compliance requirements like encryption, access control, host protection and auditing.

WHITE PAPER:   Posted: May 13, 2008 | Published: May 1, 2008
In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions.

WHITE PAPER:   Posted: May 9, 2008 | Published: January 1, 2008
This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy.

SOFTWARE LISTING:   Posted: April 24, 2008 | Published: April 25, 2008
Dialogue allows you to design, develop, maintain, and output fully personalized and consistent communications of all types for delivery in high-volume print/mail and real-time service-oriented production environments. The platfo...

JOURNAL ARTICLE:   Posted: April 12, 2008 | Published: April 1, 2008
If the risk of losing customer or partner information outweighs its value, why collect it in the first place?

BOOK:   Posted: March 27, 2008 | Published: June 1, 2007
New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures ...