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WHITE PAPER: Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the Salesforce.com CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from...
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sponsored by AMC Technology |
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WHITE PAPER: Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the SAP CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.
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sponsored by AMC Technology |
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WHITE PAPER: Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the Microsoft Dynamics CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software f...
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sponsored by AMC Technology |
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WHITE PAPER: Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.
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sponsored by AMC Technology |
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WHITE PAPER: Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the Siebel CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.
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sponsored by AMC Technology |
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SOFTWARE LISTING: Posted: May 8, 2008 | Published: May 1, 2008
eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite.
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sponsored by SLINGSHOT |
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WHITE PAPER: Posted: May 7, 2008 | Published: May 7, 2008
This document provides insurance carriers with an overview of expected Return on Investment (ROI) to be gained from deploying the ACom3 Commission and Incentive Compensation system.
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sponsored by ACTEK, Inc. 
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WHITE PAPER: Posted: May 5, 2008 | Published: January 25, 2006
Documentum Archive Services for SAP is a lightweight, certified SAP archiving solution, directly connected to EMC Centera and other EMC storage.
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sponsored by EMC Corporation 
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SOFTWARE LISTING: Posted: April 30, 2008 | Published: April 1, 2008
ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims...
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sponsored by Viking Software Solutions |
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WHITE PAPER: Posted: April 29, 2008 | Published: June 1, 2007
HP Quality Center is a web-based system for automated software quality testing across a wide range of IT and application environments.
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sponsored by Hewlett-Packard Company 
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CASE STUDY: Posted: April 28, 2008 | Published: April 28, 2008
Learn how one company uses electronic signing to improve customer service and efficiency, acceleration the consolidation closing process and reduce mail costs.
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sponsored by DocuSign, Inc. 
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WHITE PAPER: Posted: April 25, 2008 | Published: September 1, 2003
As enterprises move toward Mass Customization and JIT replenishment in Focused Factories, they want to simplify their ERP infrastructures. An Industrial Strength, Best of Breed integrated Product Configurator can eliminate the need for host sup...
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sponsored by Configuration Solutions 
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CASE STUDY: Posted: April 25, 2008 | Published: June 1, 2006
One of the biggest issues facing Unitrin Specialty a few years ago was the prospect of merging the operations of two existing business units. The two legacy systems were incompatible and supported significantly different processes. Unitrin was very han...
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sponsored by Fiserv Insurance Solutions |
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SOFTWARE LISTING: Posted: April 25, 2008 | Published: January 1, 2007
The Workers Compensation Management System (WCMS) is a comprehensive, full-featured product for complete mono-line administration of Workers Compensation Policies and Claims. Designed by industry experts, WCMS is the industry's most...
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sponsored by Fiserv Insurance Solutions |
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WHITE PAPER: Posted: April 25, 2008 | Published: June 1, 2006
In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their...
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sponsored by Fiserv Insurance Solutions |
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